Questions
If your question is not answered here, please ask at reception.
Settle your questions here. Once through the gate, the time is yours alone.
We are reservation-only. That said, same-day bookings are accepted when rooms are free. Book any time, day or night.
Sauna wear, towels and sauna hats are all included in the price and waiting in your room, so you can come empty-handed. If you prefer swimwear, bring your own or add a rental (¥800 each) when you book.
Of course. Rates are per room, so you can have Room A to yourself for 90 minutes at 6,000 yen.
Yes. Choose 15°C, 18°C or ambient when you book. Because the water is changed for every group, we can set it to your preference.
Your finish time does not change. After you leave we clean the room and refill the cold bath for the next guests.
Cancellations up to 24 hours before your booking are refunded in full. Cancellations within 24 hours are charged 100% of the fee. You can cancel from the link in your confirmation email, or from “Check or cancel a booking” at the bottom of the booking page using your booking number and phone number.
We are open around the clock, 0:00 to 24:00, at the same rate at every hour. Holidays are irregular, so please check availability.
No. Every cold bath is fully drained and refilled for each group. You never enter water someone else has used.
Room A for one or two, Room B for three or four, Room C for five or six and for special occasions. Note that only Room A has no restroom inside.
At reception after your session. Cash and credit cards are accepted.
These answers are automated.
